Privacy Policy
1. Who we are
FourHead Labs LLC ("FourHead Labs," "we," "us") provides customer development and electronics design services. This policy describes what information we collect through our website and text messaging program, and how we use it. Questions can be sent to info@fourhead.tech.
2. Information we collect
- Contact information you provide directly, such as your name, email address, and mobile phone number.
- SMS opt-in records: when you opt into our text messaging program, we record your phone number, the fact and time of your consent, and basic technical details of the submission.
- Support communications: the content of support inquiries you send us and our responses.
3. How we use it
We use this information to provide our services: responding to inquiries, sending updates on support requests you have opened, managing projects, and meeting our legal and record-keeping obligations. We do not use your information for third-party advertising.
4. Text messaging and your phone number
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with, or sold to, any third parties. We may use service providers (such as our SMS delivery platform) solely to deliver the messages you have requested; they are not permitted to use your information for any other purpose.
5. Sharing
We do not sell personal information. We share it only with service providers who process it on our behalf under the restrictions above, or where required by law.
6. Retention and security
We keep opt-in and consent records for as long as required to demonstrate compliance, and other personal information only as long as needed for the purposes described here. Information is stored on systems we control with access limited to those who need it.
7. Your choices
You can opt out of text messages at any time by replying STOP. You can request access to, correction of, or deletion of your personal information by emailing info@fourhead.tech.
8. Changes
We may update this policy from time to time. The current version will always be available at this page.