SMS Terms of Service

1. Program description

FourHead Labs LLC ("FourHead Labs," "we," "us") offers a customer care text messaging program. When you opt in, we use SMS to receive support inquiries from you and to send you updates on those inquiries, including confirmations that a support request was received, status updates as the request is worked, and responses to your questions about our products and services.

2. Opt-in

You opt in by submitting your mobile phone number through the opt-in form on our website and actively checking the consent box, or by texting a support inquiry to us at (864) 754-7115. Consent to receive text messages is not a condition of any purchase.

3. Message frequency

Message frequency varies based on your support activity. You will generally receive messages only in connection with support requests you have opened or questions you have asked.

4. Fees

Message and data rates may apply. Charges are billed by your mobile carrier according to your mobile plan. We do not charge for the messages we send, but your carrier's standard messaging rates apply.

5. Opting out

You can cancel at any time. Text STOP to unsubscribe. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further messages from us unless you opt in again.

6. Help

Text HELP for assistance at any time, or contact us at info@fourhead.tech.

7. Supported carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your carrier and is outside our control.

8. Privacy

Your phone number and opt-in information are handled as described in our Privacy Policy. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

9. Changes

We may update these terms from time to time. The current version will always be available at this page.